After-Sales Service

Customer satiscaction is one of our absolute priorities. That is why we continue to serve our customers to the best of our knowledge and belief even after we sell a machine to them. Backed by a worldwide service network staffed with highly skilled personnel, we can provide our customers with optimum support at any time anywhere in the world!

Komax is intent on optimally meeting the needs of our customers at the wides variety of locations. To that end, we have set up our own distribution companies in France, Germany, Portugal, Brazil, the US, China, Singapore, Malaysia, Japan, Morocco and South Africa. Our service and sales network spans the globe, assuring you quick service from ideally trained staff in most other countries as well.

Customers often lack the capacity and time to perform the period maintenance of production plants themselves. This failure not only reduces efficiency and increases production costs; it could also result in a loss of quality.

To prevent these unwanted effects, Komax offers its customers customized service agreements. Regular machine maintenance and calibration of quality monitoring equipment are the best ways to guarantee top machine performance and a longer service life.